At CosVt, we value your trust and satisfaction. If you’re not fully happy with your purchase, we’re here to assist you. Please review our refund guidelines below.

💰 Eligibility for Refund

You are eligible for a refund if:

  • You received a damaged, defective, or incorrect item

  • Your order was cancelled before shipping

  • Your return was approved under our Returns Policy

Refunds are only applicable if the item is returned unopened, unused, and in its original packaging, within 7 days of delivery.

🚫 Non-Refundable Situations

We do not offer refunds in the following cases:

  • If the product has been used, opened, or tampered with

  • If the product was damaged due to customer mishandling

  • If the return was initiated after 7 days of delivery

  • For products bought during sales, promotions, or clearance offers

  • Change of mind (unless the product is still sealed and return is approved)

🔁 Refund Process

  1. Contact our support team at contact@cosvt.store or +92 325 8169410

  2. Provide your Order Number, details of the issue, and a photo of the item (if applicable)

  3. Once approved, return the product to our designated return address

  4. After inspection, your refund will be processed within 5–7 business days

💳 Refund Method

Refunds will be issued through one of the following, depending on how you paid:

  • Bank Transfer

  • Easypaisa

  • JazzCash

We will confirm your preferred refund method during the process.

❗ Important Notes

  • Please do not send any items back without contacting us first

  • CosVt reserves the right to deny a refund if the returned product does not meet the required conditions

  • Refunds for delivery charges (if applicable) are only given when the return is due to our error (e.g., wrong or damaged item)

📞 Need Help?

If you have any questions about your refund, contact us:

📧 Email: contact@cosvt.store
📱 Phone/WhatsApp: +92 325 8169410
🌐 Website: https://www.cosvt.store